Privacy Policy – Matsu Academy
Last updated: November 22, 2025
This Privacy Policy explains how Tokyo Wonder LLC (“Matsu Academy”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit our websites, submit an application or assessment form, or communicate with us by SMS, email, or social media.
By using our website, submitting your information, or communicating with us, you agree to the terms of this Privacy Policy.
1. Who we are
Matsu Academy is an online Japanese learning community and educational program operated by Tokyo Wonder LLC.
If you have any questions about this Privacy Policy, you can contact us at:
Email: matsu.sama21@gmail.com
2. Information we collect
We may collect the following types of information:
Information you provide directly
Name and contact details (e.g., email address, phone number, social media handle)
Application and assessment answers (e.g., Japanese level, goals, trip timing, budget)
Messages you send us by SMS, email, or social media
Information related to your membership (e.g., Skool profile, course activity)
Payment information
If you join a paid plan, your payment information is processed by our third-party payment processors (such as Stripe) and/or platforms (such as Skool). We do not store your full credit card number on our own systems.
Automatically collected information
When you visit our website, we may automatically collect:
IP address and approximate location
Device and browser information
Pages visited, clicks, and time spent on the site
This may be collected using cookies, pixels, or similar tracking technologies (for example, Meta pixel or Google Analytics).
3. How we use your information
We use the information we collect to:
Review your application and determine whether you are a good fit for a Matsu Academy cohort
Communicate with you about your assessment, approval status, waitlist status, or membership
Send you SMS messages, emails, or social media DMs related to your application and joining Matsu Academy
Provide, operate, and improve our programs, courses, and community
Analyze how people use our website and marketing so we can improve our content and offers
Comply with legal obligations and protect against misuse or abuse of our services
We do not sell your personal information.
4. SMS, email, and DM communications
When you submit an assessment or application form, you may be asked to provide your phone number, email address, or social media handle.
By submitting your information, you agree that we may contact you by SMS, email, and social media DM about:
Your assessment and application
Whether you are approved, rejected, or waitlisted
How to join or re-apply to Matsu Academy
Important updates about your membership if you join
SMS opt-out
Message and data rates may apply. Message frequency varies. You can stop receiving SMS messages from us at any time by replying STOP (or similar keywords such as END or CANCEL). Reply HELP for help. We will honor your request as soon as reasonably possible.
You can also:
Unsubscribe from emails by clicking the unsubscribe link in the email, or
Contact us at matsu.sama21@gmail.com to request removal.
5. Legal bases for processing (for EEA/UK visitors)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under one or more of the following legal bases:
Your consent (for example, when you submit a form and agree to be contacted)
Contractual necessity (to provide you access to the program you sign up for)
Legitimate interests (such as improving our services and communicating with you in a way you would reasonably expect)
You may withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal.
6. Sharing your information
We may share your information with:
Service providers and tools that help us run our business, such as:
Website & course platforms (e.g., Skool)
Payment processors (e.g., Stripe)
Communication tools (e.g., email providers, SMS tools like Salesmsg)
Automation and CRM tools (e.g., Zapier, spreadsheets, or databases)
Analytics and marketing providers, such as Meta or Google, when we use pixels or tracking tools on our site
Professional advisors, such as lawyers or accountants, when necessary
Authorities or third parties when required by law or to protect our rights or the rights of others
SMS opt-in data
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties and is used only to send you text messages from Matsu Academy.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
7. Cookies and tracking technologies
We may use cookies, pixels, and similar technologies to:
Remember your preferences
Understand how visitors use our website
Improve our content and offers
Measure the performance of our ads
You can usually control cookies through your browser settings. Disabling certain cookies may affect how our site functions.
8. Data retention
We retain your information for as long as necessary to:
Evaluate your application
Provide you with our programs and services
Comply with legal, accounting, or reporting obligations
Resolve disputes and enforce our agreements
If you no longer want us to keep your information, you can contact us at matsu.sama21@gmail.com . We may still retain some information if required by law or for legitimate business purposes.
9. Your rights
Depending on where you live, you may have rights regarding your personal information, such as:
Accessing the personal information we hold about you
Requesting corrections or updates
Requesting deletion (in certain circumstances)
Objecting to or restricting certain processing
Withdrawing consent where we rely on consent
To exercise these rights, please contact us at matsu.sama21@gmail.com . We may need to verify your identity before responding.
10. Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
11. Children’s privacy
Matsu Academy is not directed to children under the age of 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Tokyo Wonder LLC – Matsu Academy
Email: matsu.sama21@gmail.com